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FREQUENTLY ASKED QUESTIONS

women's gardenHow do I get to Turning Point?

What may I bring with me?

May I have visitors?

May I call my family?

What are Turning Point’s fees? What if I can’t afford to pay for treatment?

How long is your program?

May I leave for my court date?

What type of accreditation or licensing does your program have?

Do you let teenagers into your program?

How can I be sure my treatment will remain private?

Is medical detoxification offered as part of residential treatment?

My situation seems especially complicated. How do you make sure I get what I need in treatment instead of the same thing everyone else gets?

 

How do I get to Turning Point?

Click here for directions to our two different locations.

What may I bring with me?

Once you are scheduled to our program and before you arrive, our staff will give you a list of items you will not be permitted to bring with you. The same list will be included in your Client Handbook and at your program orientation.

Detoxification clients may bring only 5 days’ worth of clothes. You may not bring books, magazines, cell phones, radios, portable music devices, or gum.

Important note regarding cigarettes: Clients who want to smoke cigarettes should bring cigarettes with them when they arrive.

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May I have visitors?

We encourage our clients to involve their loved ones in their treatment and recovery efforts. Visitors are welcome to attend our family program/visitation hours. Families and loved ones are contacted by a Primary Counselor with details regarding day and times.

Please note: Because we want our clients to have time to become used to the treatment setting, clients may not have visitors on the first weekend of their stay. Clients may not have visitors while they are in Detox..

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May I call my family?

Your Primary Counselor will help you arrange calls to your family.

Detoxification clients are allowed one phone call during their Detox stay.

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What are Turning Point’s fees? What if I can’t afford to pay for treatment?

Turning Point has a variety of funding options available for those who are eligible. Clients may also be offered a sliding fee scale, and we also accept managed care and insurance plans.

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How long is your program?

For clients in our Detoxification program, the average length of stay varies depending upon the severity of their condition. Our Short Term Residential Programs vary in length of stay; treatment can range from several weeks to two months, depending on the client’s assessed needs and progress toward treatment plan goals.

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May I leave for my court date?

We make every effort to comply with our clients’ legal obligations, including court appearances. We do, however, try to arrange for postponement of court dates until treatment is completed if at all possible. The one exception is for Detoxification clients, who may not leave while they are under a doctor’s care and on medications.

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What type of accreditation or licensing does your program have?

Turning Point is fully licensed and accredited to offer rehabilitation services. We are CARF-accredited for our Integrated Behavioral Health programs, as well as our programs for Alcohol and Other Drugs/Addictions (for both Adults and Criminal Justice clients) in the following areas:

CARF also commended Turning Point for its exemplary admissions process and individualized treatment plans. (Find out more about CARF accreditation). In addition, all of Turning Point’s treatment programs are based upon the patient placement criteria set by the American Society of Addiction Medicine (ASAM).

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Do you let teenagers into your program?

Our services are offered only to adults 18 years of age or older.

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How can I be sure my treatment will remain private?

Turning Point is committed to protecting the privacy of our clients and adheres to all federal and state laws that protect such confidentiality.

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Is medical detoxification offered as part of residential treatment?

Turning Point offers sub-acute, medically monitored detoxification from opiates and alcohol. All clients are assessed for continued treatment either within Turning Point’s continuum of care or that of another licensed treatment provider. Clients with co-occurring disorders (substance use and mental health disorders) are detoxified and stabilized on their psychotropic medications.

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My situation seems especially complicated. How do you make sure I get what I need in treatment instead of the same thing everyone else gets?

When our clients come to Turning Point, we look at all of their needs—physical, psychological, social and spiritual—and create a plan for care unique to each person, combining the traditional Twelve Step model ; individual, group and family counseling; education groups; and other treatment methods as needed. Turning Point has evolved from one of the first residential addiction treatment providers to accept clients with co-occurring disorders into a clinically driven program that can, if needed, provide carefully integrated treatment for clients with complex combinations of substance abuse and co-occurring mental illness.

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